Kids Atelier South Coast Plaza - Costa Mesa, California

Kids Atelier South Coast Plaza es una reconocida tienda de ropa infantil que ofrece una amplia variedad de opciones de moda para niños y niñas. Ubicada en el corazón de Costa Mesa, California, en la dirección 3333 S Coast Dr #1018, Costa Mesa, CA 92626, es fácilmente accesible para todos los residentes de la zona y visitantes.

Una de las principales ventajas de Kids Atelier South Coast Plaza es su política de entrega. La tienda ofrece entrega a domicilio y, en algunos casos, incluso la posibilidad de recibir el pedido el mismo día. Además, la tienda cuenta con una entrada accesible para personas en silla de ruedas y estacionamiento especialmente diseñado para este propósito. Estas características hacen que la tienda sea una opción cómoda y conveniente para todos los clientes.

El personal de Kids Atelier South Coast Plaza es conocido por su atención al cliente excepcional y su conocimiento profundo de la moda infantil. Están disponibles para ayudar a los clientes a encontrar el atuendo perfecto para cualquier ocasión, ya sea una fiesta de cumpleaños, una boda o simplemente un día en el parque. La tienda también ofrece una opción de visita rápida, lo que permite a los clientes entrar rápidamente, hacer sus compras y salir, lo que es especialmente útil para aquellos con un horario apretado.

En cuanto a los métodos de pago, Kids Atelier South Coast Plaza acepta una variedad de opciones, incluyendo pagos con dispositivos móviles mediante NFC, tarjetas de crédito, tarjetas de débito y tarjetas de crédito. Esto hace que sea fácil y conveniente realizar compras en la tienda.

Según Google My Business, Kids Atelier South Coast Plaza tiene actualmente una opinión media de 3.5/5, basada en un total de 24 valoraciones. Esto indica que la mayoría de los clientes están satisfechos con su experiencia en la tienda, y es una clara señal de la calidad y el servicio que pueden esperar.

Opiniones de Kids Atelier South Coast Plaza

Betsi Hernandez

5/5

Todo esta bien bonito !! me encanta la ropa de bebe. Tienen Hugo Boss, y Marc Jacobs. Me encanta !!!

susie vickery

5/5

I recently visited Kids Atelier in South Coast Plaza that truly impressed me with its excellent service. The staff was incredibly friendly and attentive, making the shopping experience enjoyable for both me and my children. The store had a great selection of stylish, high-quality clothing, and the employees went out of their way to help us find the perfect outfits. Their patience and willingness to assist with fitting and sizing were commendable. Overall, the combination of fantastic customer service and a wide range of adorable clothing options makes this store a top choice for parents.

Beeson Cho

1/5

Make sure to have them scan the price first before you trust what's listed on the price tag. We stopped by to get a gift for our cousins kid and the sticker price on the item was listed as is, with the worker indicating there was an additional % off that price as a discount. We rung up the item and as we got the receipt back, realized the % off was barely any. We inquired about the issue and they abruptly told us that all sales are final, which we knew. We had to tell them the sticker price and what was taken off was wrong. They checked the sticker price and told us that this is incorrect, then proceeded to remove the incorrect price tag, then tried to replace it with a higher price sticker. This was borderline fraudulent on their end and they kept arguing there is nothing they can do and all sales are final. We were about to call our credit card company and after making a scene how what they were doing is super shady and basically fraudulent, they said they will call their office to try and get the refund issue. The whole time they were very combative and aggressive where we felt like we weren't meant to belong there. ZERO customer service experience on their end. I worked retail myself and this is not acceptable, especially for a high end boutique store. The one worker toward the end even mentioned they deal with 1000s of dollars of merchandise sales and that 100 dollars difference doesn't effect them, blah blah and said because we said they were fraudulent that they don't feel the need to help us. Complete 180 from when they kept arguing it was store policy and all sales are final AFTER replacing the sticker on what was already scanned. It was very discouraging to be met with this behavior, felt like a silly scene out of a K-drama. I never write harsh reviews but, wow. This is perfect opportunity for a one star rating. I do not recommend this business to anyone.

Grace Soueidan

5/5

I was shopping on Saturday, the staff the manager where amazing in service, they listened to my need and catered to each request. they helped and guided me in choice of several ( high end) outfits showed me the clearance section where they have great selection. i highly recommend this business, if you are looking for great service, fabulous collection and sincere customer experience

Ann Bai

5/5

Before I came to the store . I was reading reviews , this store has been around for years and I have been shopping here . All the personnel were super attentive, I don’t think I would get the same services from other stores . I highly recommended this store , they even offered gift wrapping for me . They were very patient to help me with what I needed . Superb . I am very happy that there’s a kid clothing retail store around , knowing most of people are buying online now . Personally I like to feel and see the clothes first before I make any purchases. Kids atelier is the best choice in OC to shop !!! Thank you

Mr. and Mrs. P

1/5

My family just experienced the absolute worst customer service based off nothing other than prejudice. We had not checked reviews before visiting this store but now understand the consistency of rude, outrageous, indecent treatment others experienced as well. It was the older Asian lady who clearly stated in her native language to the younger Asian male clerk something about the condition…as the shirt was coming out of the bag. Please see attached photos and you let me know how reasonable their concern was. #wrinkles
Regardless, it is an unfortunate representation of a horrible hiring decision if the reviews have been this consistent for this length of time. It was my 8 year old who held up the sign at the register to the store clerks and set them straight but the one male clerk was unhappy with our justified displeasure of service who said he would not refund it, all while the older lady who started the problem stood by watching him. It was not ethical of him to say he wouldn’t exchange the shirt by any means. Whilst my husband called mall security, I called the store manager and switched the call to FaceTime so she could see the “condition” #wrinkles. She called her employees and they promptly processed the exchange. Wholly unnecessary. Micro aggressions are real and this treatment was intended. Mind you, we were within the return period AND the shirt had never been worn not even a try on. We merely held it up to our child and realized it wouldn’t fit. Regardless a whole fuss just to exchange is ridiculous. It is easier to go directly through Designer or online retailer. As a Founder & CEO I’d suggest to store admin to do some statistical research on money spent by demographic and invest in cultural sensitivity training across the board because everyone works in some way for money spent. Save your time, and your dime on this one.

ghena Daaboul

5/5

Great store and great kids designer collection. The cleance section is amazing, was able to find so many items at great prices. The manager was very helpful and showed us every piece that we are looking for. I recomend this place to everyone looking for designer kids clothing. Will be back for sure,love it !!!!

Amy Haihua Gu

1/5

Sales are final, but there's no posting anywhere. You have to buy an item more expensive than the original one in order to change. They did price difference calculations by hand, but couldn't get the numbers right. Plus very cold, rude and impatient.