CVS - Yonkers, New York

Su Joi

This store deserves a zero rating. I walked into this location the other evening just to pick up dental floss. I picked up some candy as I went to the register the manager watched my every move, never asked me did I need help. he continued to stared as if I wanted to steal something out of the store this was embarrassing and very uncomfortable, and I won’t be shopping here again. Note to CVS not all Black people that you see steal. I’m sure I earned more money than that manager!

Opal

When I moved in the area, I was very happy to have a pharmacy very close by that was open 24 hours. Then COVID came and their hours changed; but hey life happens.However, the pharmacy employees are very efficient. I am impressed to see a diverse group of people helping customers in a polite and efficient manner!

Stephanie

I agree with the profound lady's review. If your thinking you're too happy and had a great day, go in to this particular store and you will feel depressed and feel the world isn't a nice place. It truly describes the experience. Honest.

trudy silverman

Awful store- everything under lock and key and you need to hunt down someone to help you- No onr at register so all self check out and computet wasn’t recognizing sale items- again a wait for help and the last straw was all those coupons and extra bucks were not showing at end of check out- not talking about 50 cents but over $25 of coupons!
I left with all my stuff sitting at self check out and went to target & spent less than with cvs stupid coupons !!

Rhoy The_Explorer

Stores need to stop hiring Pharmacists that don't care about people, corporations are bad enough but now the regular workers? Go to the pharmacy for anxiety meds to get more anxiety waiting an hour when you were told 10mins and you don't want to cut the line but she won't call your name so you wait in line again after waiting in line after waiting, thank you for the anxiety attack I came to relieve.

khwab shah

Had horrible experience with customer service.
Had to wait 15-20 minutes for someone to come open lock cases and the associate was standing right there with the keys knowing nothing to do and no other customers were there as well that the associate was helping. Very very poor customer service.

Jessica

my friend who also made a separate purchase and I had to use the restroom.We asked an employee to point us to the restroom.Tomiann,the manager told us that the restroom was out of service.It was around 11pm so nothing else is open. We asked where she uses the restroom and she told us that she just holds it and doesn’t drink any liquids. Told us that we could go look for ourselves and that if the toilet or sink is clogged they will make it out of service for that reason. Because nothing else was available we did go. That’s when we realized the bathroom was only out of service because the employees have apparently refused to clean it.We also noticed there was another restroom right next to it that is locked off with a padlock and another out of service sign.We went back and asked her to unlock the other bathroom.She then told us that one is for employees only confirming that she originally lied and just didn’t want to allow us in the clean one. Tomiann also said “you don’t need that” when I asked for her last name. She claimed to be the manager but I’m not even sure. Not sure why paying customers are not allowed to use the restroom or why it can’t be cleaned but I won’t be returning to this location.

John YORK

Watching Painkiller on Netflix and Dopesick on Hulu recently I can't help but think that the real vilains in the opiod epidemic have not only gotten off scot-free but are bigger than ever now.

Sure, Purdue overmarketted Oxycontin but they're the manufacturer and not on the ground level. No one got their hillbilly heroin from Purdue Pharma directly.

The next time you're in a massive CVS like this one. I implore you to pay attention to the people having issues at the pharmacy counter. Pay attention to the lack of training evident in the person handing you your prescription and the callous disregard of the pharmacist in charge and think to yourself....."Would we be in an opiod epidemic now if neighborhood pharmacies with actual trained & caring pharmacists behind the counter were still a thing?"

I know who handed me prescription after prescription of opiods year after year after year, well beyond the point where a caring neighborhood pharmacist would've spoken up amd asked if I was OK. I truly believe CVS only cares if you have the money and will sell you any drugs currently allowed under law. They only ask, "is this legal?" never "are you OK?" I mean even street drug dealers seem to genuinely care more than this corporate entity. Street dealers are definitely more informed on the drugs than the people behind the counter here.